Pharmacy Technician Specialist

20 hours ago


Dallas, Texas, United States Cloud Rx Pharmacy Full time
Job Title: Pharmacy Technician

At Cloud Rx Pharmacy, we are seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in facilitating the prior authorization process for prescription medications.

Key Responsibilities:
  • Review prescription orders to identify medications requiring prior authorization.
  • Initiate prior authorization by collecting and verifying patient information and medical history.
  • Collaborate with healthcare providers and insurance companies to submit accurate requests.
  • Ensure completed forms and documentation are attached.
  • Assist patients with the prior authorization process and educate them on its importance and potential outcomes.
  • Coordinate with healthcare providers as needed.
  • Conduct real-time chats to resolve prior authorization queries.
  • Maintain records and follow up on action items.
  • Keep detailed records of prior authorization activities and comply with pharmacy industry regulations and data protection protocols.
  • Participate in quality assurance initiatives and provide feedback to optimize the prior authorization workflow.
Requirements:
  • Certification as a Pharmacy Technician (CPhT) by an accredited certifying body (preferred).
  • In-depth knowledge of pharmaceuticals, medical terminology, and the prior authorization process.
  • Strong communication and interpersonal skills to effectively liaise with patients, healthcare providers, and insurance companies.
  • Excellent organizational abilities to manage prior authorization requests and clinic chats efficiently.
  • Proficiency in using relevant software and systems for prior authorization submissions and documentation.
  • Attention to detail and accuracy in completing prior authorization forms and related paperwork.
  • Ability to work independently and collaboratively in a fast-paced healthcare environment.
  • Commitment to patient care and ensuring medication access through the prior authorization process.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.



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