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Part Time Banking Associate

1 month ago

Selma, Alabama, United States Citigroup Inc Full time

The Part Time Teller role at Citigroup Inc. is an entry-level position that plays a crucial part in the execution of branch activities. As a key member of the team, you will be responsible for delivering exceptional client-facing services and processing transactions efficiently.

The primary objective of this role is to provide high-quality customer service and contribute to the branch's revenue generation by delivering optimal solutions.

Key Responsibilities:

  • Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
  • Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
  • Identify referral opportunities for new products and services based on client's financial goals.
  • Educate clients on digital and self-service opportunities offered by Citi.
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
  • Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
  • Maintain working knowledge of client accounts as well as new and existing products and services offered.

Qualifications:

  • Previous relevant experience is preferred.
  • Demonstrated sales and customer service experience.
  • Money handling experience.
  • Effective problem-solving and communication skills.
  • Ability to work well in a team-oriented environment.

Education:

High School diploma or equivalent.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi offers competitive employee benefits, including:

  • Medical, dental & vision coverage.
  • 401(k).
  • Life, accident, and disability insurance.
  • Wellness programs.

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.