Retail Product Specialist

5 days ago


Saugus, Massachusetts, United States Skechers U.S.A. Full time
Main Responsibilities

As a Retail Product Specialist at Skechers U.S.A., you will be responsible for delivering exceptional customer experiences by engaging and interacting with all customers, elevating their experience, and maintaining a clean and organized store environment. You will adhere to all operational, merchandise, and loss prevention standards, and may be cross-trained to work in multiple areas of the store to support the needs of the business.

  • Drive sales through excellent customer service and product knowledge.
  • Act as a product expert and serve as a brand ambassador for Skechers, guiding customers to the right product selection.
  • Ensure floor inventory is well maintained, merchandised, stocked, and cleaned to create a premier shopping experience for customers.
  • Efficiently process customer transactions, discounts, and returns, and strive to maintain a positive customer relationship.
  • Stay up-to-date on the latest Skechers' product knowledge and trends.
Skills and Qualifications

To succeed in this role, you will need to possess the following skills and qualifications:

  • Loves being part of a team and treats every coworker with respect and positivity.
  • Previous retail, restaurant, or hospitality experience is preferred but not required.
  • Must be flexible and motivated to provide excellent customer service.
  • Strong attention to detail and ability to work in a fast-paced environment.
About Skechers

Skechers is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We are committed to providing a safe, inclusive, and respectful work environment and equal employment opportunities for all employees and applicants.



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