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Customer Service Representative

2 months ago


Sulphur, United States PILOT Full time

Company Overview
Pay Rates Starting between: $15.10 / hour
Are you enthusiastic about fostering teamwork, delivering exceptional customer service, and engaging with diverse individuals? Pilot Company provides a vibrant workplace where each day presents new opportunities.

Role Overview
As a team member, you will contribute to creating an inclusive environment for both colleagues and guests, enhancing the experience for everyone—from the professional driver needing a clean restroom to the commuter picking up their morning beverage, or the traveler seeking their favorite snack.

We value and celebrate the diversity of our guests and team members, which drives our creativity, innovation, and positive atmosphere.

Career Growth
We are committed to making every step of your career journey, as well as our guests’ journeys, a rewarding experience. While we may be hiring for a specific position, we are always eager to provide training and experience in various roles available within our travel centers and dining establishments.

We look forward to welcoming you to our team and embarking on this journey together.

Benefits
- Weekly Pay
- 15 cent fuel discount
- Complimentary daily meals
- Affordable health plans ($10 for full-time team members)
- Paid time off
- Family leave
- All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.

We encourage military personnel to apply.

Job Responsibilities
- Deliver prompt, friendly, and hygienic service to guests
- Manage inventory effectively
- Operate cash registers accurately
- Maintain the cleanliness and overall appearance of the establishment
- Provide outstanding guest service

Qualifications
Required:
- Exceptional guest service skills and a commitment to a guest-focused culture
- Ability to perform accurate sales transactions
- Proficiency in using computers, telephones, and other necessary equipment
- Capability to work collaboratively within a team
Preferred:
- Experience in a similar role
- Flexibility to work varied shifts, including nights, weekends, and holidays

Additional Information
- Wellness Program
- Reward and Recognition Program
- Professional development opportunities
- 401(k) retirement savings plan
- Paid parental leave
- Adoption Assistance
- Flexible scheduling options
- Positions available for both full-time and part-time.