Customer Service Representative

2 weeks ago


Sulphur, Louisiana, United States First Federal Bank of Louisiana Full time
Job Description

We are seeking a Part-time Teller to join our team at First Federal Bank of Louisiana. As a Part-time Teller, you will be responsible for performing various banking operations, including accepting deposits, loan payments, and cashing checks. You will also be responsible for providing excellent customer service and ensuring that all customer transactions are handled in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service to all customers, both in-person and over the phone
  • Accept deposits, loan payments, and cash checks
  • Process savings withdrawals and prepare paperwork or computer input for customer transactions
  • Secure and maintain daily cash drawer limits and balance the drawer each day
  • Accept stop payments, drafts, and loan payoffs
  • Sell and/or balance official bank checks
  • Prepare change orders for commercial customers
  • Refer bank products and services to appropriate bank representatives
  • Comply with specific job-related BSA policies and procedures

Requirements:

  • High school diploma or general education degree (GED)
  • A minimum of six (6) months cash handling and related customer services experience
  • Previous bank teller experience preferred

Schedule:

The normal part-time work schedule is Monday through Friday from 1 PM - 6 PM. May occasionally be required to come in early or stay late as needed. Regular attendance is required.



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