Customer Service Representative

4 weeks ago


Sulphur Springs, Texas, United States i3 Verticals Management Services, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at i3 Verticals Management Services, Inc. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Collect payments from delinquent customers via phone, mail, and online platforms
  • Provide clear and concise guidance to customers on payment options and plans
  • Maintain accurate records of customer interactions and payment plans
  • Process returned mail and update customer information as needed
  • Conduct skip tracing to locate customers with updated contact information
Requirements
  • High school diploma or equivalent
  • Basic computer skills and knowledge of keyboarding
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills


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