Human Resources Generalist

4 weeks ago


Waltham, Massachusetts, United States Netcracker Technology Full time

Transform Your Career with Netcracker Technology

We are seeking a highly skilled Human Resources Generalist to join our Global HR team at our headquarters in Waltham, MA. As a key member of our team, you will be responsible for assisting with the development and delivery of HR programs and services that meet the needs of our company.

Key Responsibilities:

  • Assist with the overall development and delivery of HR programs and services.
  • Perform administrative tasks related to onboarding, offboarding, employee relations, and training.
  • Implement new hire orientation and manage all tasks related to onboarding of new employees in North America.
  • Execute employee life cycle changes in accordance with Netcracker systems and processes.
  • Leverage people data analytics to assist HR Business Partners with business solutions.
  • Serve as secondary contact for client groups and understand business challenges of client groups.
  • Work effectively to use influence, teamwork, and customer service skills to align business needs with HR support and solutions within all levels of the organization.
  • Fully utilize knowledge and experience in HR disciplines such as employee relations, conflict resolution, relocations, training, and organizational development.
  • Serve as support contact for immigration cases, including the handling of North America and global immigration cases.
  • Create an effective employee relations environment that enables Netcracker to achieve its business objectives, build employee commitment, and minimize external influence.
  • Serve as an organizational champion to ensure that processes and relationships are fair and equitable, and deliver communication and support systems to ensure that all employees are fully engaged in the business and are fully committed to its success.
  • Ensure that all HR programs and processes are executed in a manner that is consistent with policies, procedures, and all global employment laws.
  • Identify key business issues along with the related people, organizational, and cultural implications.
  • Manage HR projects and programs as required by the HR Business Partners to ensure that processes are created and continuously developed to meet overall business requirements and objectives.

Requirements:

  • Bachelor's degree or equivalent experience required.
  • A minimum of 3 years of progressive experience in HR required, preferably in multi-site/multi-state environments.
  • Working knowledge of HR related laws/regulations.

Skills:

  • Advanced computer literacy with specific proficiency in Word, Excel, and PowerPoint.
  • Strong analytical, diagnostic and problem solving skills.
  • Demonstrated practical, hands-on, 'can-do' approach, and the ability to work efficiently and creatively.
  • Demonstrated aptitude in more than one area of human resources.
  • Demonstrated ability to research and analyze various types of data information.
  • Strong written and verbal communication skills.


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