Customer Service Representative
10 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
- Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction
- Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products
- Stay up-to-date with product knowledge, ensuring accurate information is provided to customers
- Maintain a clean and organized store environment, adhering to company standards
- Collaborate with colleagues to achieve sales goals and support store initiatives
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of customer service or sales experience; paint industry experience a plus
- Excellent communication and interpersonal skills, with ability to work effectively in a team environment
- Ability to lift up to 50 pounds, with or without reasonable accommodation
- Valid driver's license and reliable transportation
As a Customer Service Representative at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, where you can thrive and reach your full potential.
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Customer Service Representative
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