Operations Management Consultant

4 weeks ago


Arlington Heights, Illinois, United States CIBC Bank Full time
About the Role

We're seeking a highly skilled Operations Management Consultant to join our team at CIBC Bank. As a key member of our operations team, you will be responsible for determining client priorities and objectives through consultation, promoting products and services, and providing technical support to clients.

Key Responsibilities
  • Determine client priorities and objectives through consultation
  • Promote products and services to clients
  • Provide technical support to clients
  • Investigate, analyze, and provide informed recommendations to resolve operational problems or issues
  • Develop and implement policies and procedures
  • Act as a resource integrator for their area, providing input on the development and implementation of policy and program initiatives
  • Work autonomously on day-to-day work, keeping up-to-date with specialized knowledge of the industry to provide value-added consultation to clients
Requirements
  • Proficient in writing test scripts and executing them during project UAT phase
  • Collaboration and interactions with various line of businesses prior to and during the testing phase
  • Experience in how Wires system works for both FED and SWIFT
  • Swift and ISO 20022 knowledge
About CIBC

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.



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