Lead Fulfillment Specialist
2 weeks ago
About the Role:
We are seeking a highly motivated and detail-oriented Lead Fulfillment Associate to join our team at ShipBob, Inc. As a key member of our operations team, you will play a critical role in ensuring the smooth and efficient processing of customer orders.
Key Responsibilities:
- Lead and manage a team of fulfillment associates to achieve daily productivity and quality standards.
- Collaborate with cross-functional teams to resolve operational issues and improve processes.
- Ensure accurate and timely processing of customer orders, including receiving, picking, packing, and shipping.
- Develop and implement process improvements to increase efficiency and reduce costs.
- Provide coaching and training to team members to enhance their skills and knowledge.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 2 years of experience in a warehouse or fulfillment environment.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
What We Offer:
- Competitive hourly rate: $22.25 per hour.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) matching program.
About ShipBob:
ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help them succeed in the competitive world of online retail. We offer a full suite of fulfillment solutions, including order management, inventory management, and shipping and tracking.
Why Join Our Team:
At ShipBob, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for career growth and professional development, as well as a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.
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