Enterprise Systems Support Specialist
3 weeks ago
At firstPRO, Inc., we are seeking a skilled Business Process Improvement Analyst to join our team. This role is responsible for providing system support to various business units within the enterprise by conducting research, analysis, testing, documentation, and training on issues and enhancements related to all systems.
The ideal candidate will possess a strong working knowledge of SDM (System Development Methodology) process and be able to analyze systems and processes within the Personal/Commercial insurance environment. They will provide recommendations for enhancing work flows to improve processes and identify and correct system issues.
Key Responsibilities:
- Develop detailed Business Requirements & Functional Requirements
- Ensure requirements are met through Quality Assurance tasks
- Participate throughout the entire SDM process
Requirements:
- 4+ years of experience as a Business Analyst, preferably within the Property/Casualty insurance industry
- Bachelor's Degree
- Strong communication and negotiation skills
We offer a competitive salary of $80,000 - $110,000 per year, depending on experience. If you are a motivated and detail-oriented individual with a passion for improving business processes, please submit your application.
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