Customer Experience Technician

4 days ago


Long Island City, United States SIEMENS AG Full time

Customer Experience Technician:

We are seeking a highly customer-focused Customer Experience Technician to join our team in NYC. As a key member of our team, you will work closely with customers to understand their needs and provide solutions to improve their experience.

Responsibilities:

  • Provide exceptional customer service to internal and external stakeholders
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and implement effective solutions to improve customer satisfaction

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in customer-facing role or related field
  • Excellent communication and interpersonal skills

Salary:

$90,000 - $120,000 per year, depending on experience

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