Customer Experience Technician
4 days ago
Customer Experience Technician:
We are seeking a highly customer-focused Customer Experience Technician to join our team in NYC. As a key member of our team, you will work closely with customers to understand their needs and provide solutions to improve their experience.
Responsibilities:
- Provide exceptional customer service to internal and external stakeholders
- Collaborate with cross-functional teams to resolve customer issues
- Develop and implement effective solutions to improve customer satisfaction
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 3 years of experience in customer-facing role or related field
- Excellent communication and interpersonal skills
Salary:
$90,000 - $120,000 per year, depending on experience
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