Mainframe CICS Technical Specialist

16 hours ago


Phoenix, Arizona, United States Ensono Full time

We are seeking an experienced Z Series Programmer to join our team at Ensono. In this role, you will be responsible for providing expert-level technical support and services to our mainframe clients as they relate to CICS TS and related OEM software products.

About the Role

The position requires a strong technical background, with a focus on CICS TS concepts, configuration, and tailoring. Key responsibilities include fulfilling customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.

Duties and Responsibilities
  • Provide primary support for reported problems related to CICS TS and related OEM software products.
  • Work on a 24 x 7 x 365 basis and in multiple time zones.
  • Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards.
  • Collaborate with other functional teams to prepare customer partitions for regular operating system upgrade process via a checklist of proactive actions.
  • Support customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
What We Offer

As an employee at Ensono, you can expect a competitive compensation package, including an estimated annual salary of $140,000 - $200,000 based on national averages in the United States. Additionally, we offer a comprehensive benefits program, including unlimited paid day off (PDO), two robust health plan options through Blue Cross Blue Shield, and a 401(k) with a generous company match.



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