Regional Operations Leader

2 weeks ago


Marshalltown, Iowa, United States The Wendy's Company Full time

Position Overview: At Wendy's, we believe that quality is the cornerstone of our success. As a Regional Operations Leader, you will oversee a group of 5-7 restaurants, ensuring that our commitment to excellence is reflected in every aspect of our operations.

Key Responsibilities:

  • Team Development: Coach and mentor restaurant teams to foster a culture of high performance and exceptional service.
  • Operational Oversight: Take full accountability for the operational and financial performance of your district.
  • Staffing Management: Collaborate with restaurant management to maintain optimal staffing levels and enhance employee retention.
  • Training Implementation: Ensure that all team members are trained using company programs to promote efficiency and friendliness.
  • Performance Management: Evaluate and guide restaurant managers in their performance and support team members as needed.
  • Profit Maximization: Drive profitability by utilizing effective food, labor, and cash management systems.
  • Customer Experience: Serve as a role model for outstanding customer service and actively seek to improve customer feedback.
  • Food Safety Compliance: Uphold food safety and sanitation standards at all times.
  • Sales Growth: Work with management teams to develop strategies for enhancing operations and engaging with the community.
  • Financial Review: Analyze restaurant P&L statements and assist management in creating improvement plans.

What We Offer:

  • Flexible Scheduling
  • Direct Deposit
  • Opportunities for Growth and Development
  • Complimentary Meals
  • Employer-Sponsored Health Benefits
  • Bonus Opportunities
  • On-the-Job Training
  • Paid Time Off
  • Shoe Allowance
  • Vehicle Stipend
  • Reimbursement for Phone and Internet
  • Annual Performance Reviews for Wage Increases

Qualifications:

  • 2-3 years of experience in multi-unit management, preferably within the Quick Service Restaurant (QSR) sector.
  • Ability to pass a criminal background check and drug screening.
  • Willingness to work a minimum of 50 hours per week, including weekends and holidays.
  • Capacity to stand for extended periods.
  • Self-driven and enthusiastic about working in a dynamic environment.
  • Proven ability to inspire and motivate others.


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