Medical Assistant

5 days ago

Saint Paul, Minnesota, United States MNGI Full time
Job Summary

MNGI Digestive Health is seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in maintaining the flow of patient office visits by performing delegated medical functions in accordance with practice guidelines.

Key Responsibilities
  • Greet visitors, verify patient demographics and insurance information, and make any necessary changes.
  • Check in all appointments that occur at the clinic and endoscopy center.
  • Collect patient co-pays and outstanding balances.
  • Assist patients with completion of necessary forms in accordance with HIPAA and practice regulations.
  • Maintain patient confidentiality in accordance with HIPAA and practice.
  • Enter information into electronic health record and practice management computer system.
  • Maintain the daily schedules of the clinic.
  • Assist patients and visitors with questions and concerns.
  • Maintain cash box.
  • Maintain a clean and presentable lobby area.
  • Greet and room patients to obtain medical history and measure their vital signs for the office visit.
  • Safeguard patient privacy and confidentiality.
  • Stock and clean exam room per Clinic and Infection Control Policy.
  • Instruct patients on care plan and discharge instructions per provider's orders.
  • Perform phlebotomy and/or administer injections per provider's orders.
  • Instruct patients on proper collection of stool or urine specimens.
  • Process and maintain integrity of all specimens according to established protocol.
  • Maintain inventory of medication closet.
  • Order clinic and lab supplies as needed.
  • Document in patient chart or electronic medical record according to established protocol.
  • Obtain additional medical records for patient's appointment as necessary.
  • Work Electronic Health Record (EHR) reports as directed by supervisor.
Qualification Requirements

The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position.

  • Education and Experience Requirements:
    • One of the following is required:
      • Diploma or equivalent from an accredited Medical Assistant program
      • Licensed Practical Nurse (LPN)
      • Emergency Medical Technician (EMT)
      • Certified Nursing Assistant (CNA) with 1 year direct care experience
      • 1-2 years experience with an electronic medical record is preferred. Phlebotomy experience is preferred.
      • Associates Degree with 1 year direct care experience
  • Internal Growth Track:
    • If no degree or certifications, must have at least one year of experience as an Centralized Scheduler, Specialized Scheduler, Patient Coordinator, or Endoscopy /
  • Licenses:
    • CPR certification is required.
Knowledge, Skills and Abilities

Working knowledge of:

  • Gastrointestinal system
  • Medical Terminology
  • Principles for providing compassionate care
  • Word processing

Ability to:

  • Problem Solve
  • Multi-task
  • Prioritize and be detail oriented
  • Work effectively as part of a team
  • Use active listening skills
  • Communicate effectively verbally and in writing
Physical Requirements

The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee may be required to walk, sit, reach overhead, bend to the floor, and may be required to stand for long periods of time.
  • The employee is regularly required to talk and hear.
  • The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, other clinic equipment, and to possibly perform phlebotomy.
  • Specific vision abilities required by this job include close vision and ability to adjust focus.
  • The employee may be required to lift and transport items up to 50 pounds.
Working Environment

The working environment described here is representative of the setting which an employee may encounter on the job.

  • While performing the duties of this position, the employee works in a clinical environment and may be exposed to hazardous chemicals or conditions including exposure to blood or other body fluids.
  • Appropriate Personal Protective Equipment (PPE) and training will be provided.
  • The employee is exposed to a computer monitor daily.
  • The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position.

This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

MNGI's Culture of Caring

We are caring people caring for people - working with Compassion, Teamwork and Integrity.

Compassion: Being empathetic and considerate of the needs of our patients and caregivers.

Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.

Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.

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