Technical Support Specialist
1 week ago
We are seeking a highly skilled Technical Support Specialist to join our Customer Support team at Wärtsilä. As a Technical Support Specialist, you will be responsible for providing technical support to internal and external customers during the installation, commissioning, and operation of our products throughout their lifecycle.
Key Responsibilities:- Provide technical support to customers via phone, email, and remote access
- Analyze and troubleshoot reported issues, providing guidance and solutions to customers
- Participate in the team's duty roster to ensure 24/7 technical support availability
- Develop and maintain product documentation and knowledge base
- Collaborate with technical experts and other teams to resolve complex issues
- Partner with RMA to handle and technically approve warranty returns
- Ensure compliance with quality management system requirements and HSE standards
- Degree in Electrical, Electronic, or Maritime Engineering, or equivalent
- 3+ years of experience in a marine navigational or IT technical support environment
- Excellent communication and problem-solving skills
- Passion for customer service and ability to work independently
- Result-oriented individual with good time management and organization skills
Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. We are committed to creating a smart marine ecosystem, where every vessel can connect to digital services that make voyaging safer and greener.
We believe in empowerment, ownership, and taking responsibility for our work. We support each other's growth and co-creation is the true basis of our innovation.
-
Technical Support Specialist
2 weeks ago
Melbourne, Florida, United States Wärtsilä Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Customer Support teams at Wärtsilä Voyage. As a Technical Support Specialist, you will play a crucial role in providing technical support to internal and external customers during the installation, commissioning, and operation of our products.Key...
-
Technical Support Specialist
2 weeks ago
Melbourne, Florida, United States Wärtsilä Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Customer Support teams at Wärtsilä Voyage. As a Technical Support Specialist, you will play a crucial role in providing technical support to internal and external customers during the installation, commissioning, and operation of our products.Key...
-
Technical Support Specialist
1 week ago
Melbourne, Florida, United States Intrepidus Talent Solutions Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Intrepidus Talent Solutions. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, primarily made up of Emergency Management Agencies and Nuclear Plants throughout the...
-
Technical Support Specialist
4 days ago
Melbourne, Florida, United States Wärtsilä Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Customer Support teams at Wärtsilä Voyage. As a Technical Support Specialist, you will play a crucial role in providing technical support to internal and external customers during the installation, commissioning, and operation of our products.Key...
-
Technical Support Specialist
3 weeks ago
Melbourne, Florida, United States Intrepidus Talent Solutions Full timeTechnical Support SpecialistAt Intrepidus Talent Solutions, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll provide top-notch technical assistance to our customers, ensuring their critical communication systems are always up and running.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
1 day ago
Melbourne, Florida, United States Intrepidus Talent Solutions Full timeJob DescriptionAt Intrepidus Talent Solutions, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll play a critical role in providing top-notch technical assistance to our customers.Key Responsibilities:Provide technical support to customers via phone, email, or remote desktop sessions.Analyze...
-
Technical Support Specialist
4 weeks ago
Melbourne, Florida, United States Florida Institute of Technology Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the Florida Institute of Technology. As a key member of our IT department, you will be responsible for providing top-notch technical support to our faculty, staff, and students.Key ResponsibilitiesTier 1 and 2 Support: Provide timely and effective technical support to...
-
Technical Support Specialist
2 weeks ago
West Melbourne, Florida, United States National Service Source Full timeNational Service Source is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer issues in a timely and professional manner, ensuring that our clients receive the...
-
Technical Support Specialist
2 weeks ago
West Melbourne, Florida, United States National Service Source Full timeNational Service Source is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer issues in a timely and professional manner, ensuring that our clients receive the...
-
Technical Support Specialist
6 days ago
Melbourne, Florida, United States TCI Technology Consulting Inc Full timeJob Title: Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at TCI Technology Consulting Inc. in Melbourne, FL. This is a contract-to-hire opportunity that requires US citizenship and a Public Trust Security Clearance prior to start.Job SummaryThis innovative position offers...
-
Customer Support Specialist
1 month ago
Melbourne, Florida, United States TCI Technology Consulting Inc Full timeTechnical Customer Support SpecialistTCI Technology Consulting Inc is looking for a dedicated Technical Customer Support Specialist for a contract-to-hire position.Position Overview:Deliver technical assistance through inbound and outbound communications, manage email queues, and document incidents in a management system.Oversee alarm conditions, assess, and...
-
Desktop Support Specialist
6 days ago
Melbourne, Florida, United States Desktop & Depot Support Full timeJob Title: Desktop & Depot SupportWe are seeking a highly motivated and career-driven individual to join our team as a Desktop & Depot Support specialist in Melbourne, Florida.Job Summary:This role involves providing workstation software break-fix support, IMAC, image loads, asset recovery, and printer support. Additionally, you will be responsible for...
-
Technical Support Specialist
3 weeks ago
Melbourne, Florida, United States Percepta Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Services Technician to join our team at Percepta. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our customers, resolving complex technical issues, and ensuring seamless customer experiences.Key ResponsibilitiesProvide...
-
Design Support Specialist
6 days ago
Melbourne, Florida, United States STS Technical Services Full timeSTS Technical Services: Design Support RoleWe are seeking a highly organized and detail-oriented individual to support our design team in Melbourne, FL. This part-time role will focus on maintaining organization and efficiency in our design and office functions.Key Responsibilities:Inventory Management: Track and manage veneer sample inventory, reordering...
-
Technical Support Specialist
1 month ago
Melbourne, Florida, United States BC Tech Pro Full timePosition OverviewThis role is an intermediate-level position focused on the maintenance and repair of various technology products commonly used in an end-user computing setting.This is a full-time, onsite role.Benefits include Health, Dental, Vision, and 401k.Compensation begins at $20.50 per hour.Key Responsibilities:Conducts basic to moderately complex...
-
Technical Support Specialist
4 weeks ago
Melbourne, Florida, United States BC Tech Pro Full timePosition OverviewThis role is an intermediate-level position focused on the maintenance and repair of various technology products commonly found in an end-user computing environment.This is a full-time, onsite role.Benefits include Health, Dental, Vision, and 401k.Compensation begins at $20.50 per hour.Key Responsibilities:Conducts basic to moderately...
-
Technical Support Specialist
4 weeks ago
Melbourne, Florida, United States BC Tech Pro Full timePosition OverviewThis role is an intermediate-level position responsible for addressing issues related to the maintenance and repair of various technology products commonly found in an end-user computing setting.This is a full-time, onsite role.Benefits include Health, Dental, Vision, and 401k.Compensation begins at $20.50 per hour.Key...
-
IT Support Specialist
4 weeks ago
Melbourne, Florida, United States BC Tech Pro Full timeJob SummaryBC Tech Pro is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their technology-based products are functioning properly.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to...
-
Avionics Systems Specialist
1 week ago
Melbourne, Florida, United States STS Technical Services Full timeAvionics Systems SpecialistSTS Technical Services is seeking a skilled Avionics Systems Specialist to join our team in Melbourne, Florida. As an Avionics Systems Specialist, you will be responsible for the overhaul, modification, and installation of avionics systems on commercial and large regional aircraft. Key Responsibilities:Perform complex avionics...
-
IT Support Specialist
2 weeks ago
Melbourne, Florida, United States BC Tech Pro Full timeBC Tech Pro is seeking a skilled IT Help Desk professional to join our team. As an IT Help Desk specialist, you will be responsible for providing technical support to our clients, troubleshooting and repairing a variety of technology-based products, and performing other related tasks.Responsibilities:* Provide technical support to clients via phone, email,...