Delivery Experience Coordinator
5 days ago
XPO Logistics - Delivery Experience Coordinator
">We are seeking a skilled Delivery Experience Coordinator to join our team. In this role, you will be responsible for assisting customers and business partners via telephone and email.
">Your Key Responsibilities:
">- Assist customers with their inquiries and resolve issues in a timely and professional manner.
- Handle customer complaints and provide solutions to meet their needs.
- Work closely with internal teams to diagnose and resolve problems or issues.
- Monitor progress of delivery routes and ensure timely delivery of goods.
- Process changes or cancellations to delivery orders.
About the Role:
">This is a full-time position that requires excellent communication and problem-solving skills. You will work in a fast-paced environment and be required to multitask regularly.
">What We Offer:
">In addition to a competitive salary, we offer a range of benefits including health insurance, retirement savings plan, and paid time off.
">Salary Information:
">The estimated salary for this role is $45,000 - $65,000 per year, depending on experience.
">Requirements:
">To be successful in this role, you will need:
">- A high school diploma or equivalent.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Experience working in a customer-facing role.
Become a Part of Our Team:
">If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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