Senior Operations Analyst

1 day ago


Elkins, Arkansas, United States Walmart Full time
Senior Analyst, Operations

We are seeking a highly motivated and detail-oriented Senior Analyst to join our Driver Research & Insights Team. This individual will assist in end-to-end research initiatives, conducting both qualitative and quantitative methodologies.

Key Responsibilities:
  • Assist in the execution of mixed methods research projects, including study design, survey programming, data collection, analysis, and reporting.
  • Support collaboration with cross-functional teams and external vendors to drive research initiatives aligned with business objectives.
  • Help conduct thorough analysis of research findings and translate them into actionable insights and recommendations for stakeholders.
  • Develop and maintain strong relationships with internal stakeholders.
  • Aid in uncovering strategic insights using primary research and internal data to help shape strategies and plans.
  • Stay updated on industry trends, best practices, and emerging methodologies in market research, gig economy, and gig delivery.
Requirements:
  • Foundational knowledge or coursework in qualitative and quantitative methodologies.
  • Eagerness to learn about the gig industry, online delivery, or marketplace economy, as well as voice of the driver/customer or loyalty program research.
  • Comfortable working in a fast-paced environment with day-to-day ambiguity.
  • Structured thought process and strong problem-solving skills.
  • Able to tell a story with data to help stakeholders make informed decisions.
  • Strategic thinker, willing to bridge the needs of the business with research insights.
  • Comfortable with learning to influence others, managing stakeholders, and communicating clearly.
Preferred Qualifications:
  • Master's degree in Business Administration, Engineering, Operations, or related field.
  • Project Management Certification.
Benefits:

Competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.



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