Senior Manager, Operations- Store Fulfillment, Process Optimization

3 weeks ago


Elkins, Arkansas, United States Walmart Full time
Senior Manager, Operations- Store Fulfillment, Process Design

Are you a strategic thinker with a passion for process improvement? Do you have experience leading cross-functional teams and driving operational excellence? We're seeking a Senior Manager to join our Store Fulfillment Process Design team, where you'll play a critical role in designing and implementing our digital store fulfillment strategy.

Key Responsibilities:
  • Develop and maintain processes that are simple, executable, and efficient, with a focus on associate and customer satisfaction.
  • Manage projects that improve our utilization and efficiency of store associate labor and assets, driving business results and customer satisfaction.
  • Collaborate with multiple stakeholders and product tech teams to turn on technical features and new processes, ensuring seamless execution and minimal disruption.
  • Lead end-to-end process improvement projects, identifying opportunities and implementing solutions that drive efficiency and reduce costs.
  • Enable tech capabilities and process design across multiple stakeholder groups, testing and implementing solutions across our chain of over 4,000 stores.
  • Make data-driven decisions, interpreting insights from various initiative sources and synthesizing them to inform recommendations and decisions.
Requirements:
  • Bachelor's degree in Business Administration, Engineering, Operations, or related field, with 3 years' experience in operations, project management, or related area, or 5 years' experience in operations, project management, or related area with 1 year's supervisory experience.
  • Leadership of cross-functional task forces or projects, with a focus on process improvement and operational excellence.
  • Strong project management skills, with experience leading complex projects crossing multiple workstreams and stakeholders.
  • Knowledge of the store business, with the ability to guide and influence cross-functional partners through strategic high-visibility projects.
  • Ability to work in a fast-paced, continuous improvement environment, with a willingness to learn fast and get things done.
  • Strong analytical skills, with the ability to interpret data and insights and align business and technical needs.
What We Offer:
  • Competitive pay, with annual or quarterly performance bonuses.
  • 401(k) matching, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and more.
  • Opportunities for career growth and development, with a focus on process improvement and operational excellence.

We're an equal opportunity employer, committed to diversity and inclusion. If you're a strategic thinker with a passion for process improvement, we encourage you to apply for this exciting opportunity.



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