Customer Service Representative
2 weeks ago
A Counter Helper position provides exceptional guest services while also ensuring timely, efficient and accurate cash and credit card transactions and reporting.
Responsibilities:
+ Follow basic recipe guides for preparing items in a presentation way for guests to enjoy
+ Greet guests in a timely, efficient and professional manner
+ Provide each guest with personal service and attention to detail that will exceed their expectations.
+ Always exhibit professional and courteous behavior.
+ Suggestively sell and up sell menu items
+ Sell items, collect payment and make correct change.
+ Communicate effectively with guests, all levels of management and co-workers
+ Maintain the proper care of equipment and food and beverage items
+ Carefully enter all sales into Toast to ensure that all purchases are accurately recorded.
+ Set up and maintain a clean, neat and safe work environment
+ Fulfill the assigned opening and closing responsibilities (including sweeping, mopping, product storage and trash removal)
Requirements:
- All applicants must be at least 18 years of age.
- Ability to interact with co-workers in order to assure compliance with company service standards.
- Ability to multi task in a fast paced, team orientated setting.
- Must be able to read, speak and write English Language in order to communicate with guests.
- Ability to work in an open aired environment during all climate conditions.
- Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.
- Ability to work all events, including: extended hours, nights, weekends, and holidays.
- Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
- Must meet state and local health requirements for food handlers and alcoholic beverage services.
Estimated Salary: $25,000 - $35,000 per year
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