Customer Service Representative

1 day ago


New York, New York, United States Ponce Bank Full time

At Ponce Bank, we are committed to delivering exceptional customer service and ensuring a seamless online experience. As a Customer Service Representative, you will play a vital role in supporting our customers through various channels, including phone, email, and website.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide accurate information about our products and services. You will also be responsible for handling customer complaints in a professional and timely manner, as well as identifying sales opportunities and making recommendations to customers when applicable.

This is an exciting opportunity for a motivated individual who is passionate about delivering outstanding customer service and contributing to the success of our team. If you have a strong desire to learn and grow with our company, we encourage you to apply.

Estimated Salary: $45,400 - $48,600

About Us: At Ponce Bank, we value our customers and strive to provide them with a positive experience every time they interact with us. Our goal is to make banking easy, convenient, and accessible to everyone.



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