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Junior Customer Support Representative

2 months ago

Dallas, Texas, United States the now corporation Full time

Position Overview:
We are seeking motivated individuals for our full-time Customer Service Assistant role at The Now Corporation. This position is ideal for those with a background in customer service, looking to advance their careers in a dynamic environment.

About Us:
The Now Corporation is dedicated to enhancing customer experiences through our expertise in customer renewal, retention, and acquisition. We pride ourselves on delivering exceptional service while fostering strong relationships with our clients.

Our Culture:
At The Now Corporation, we emphasize personal and professional development within a competitive yet supportive atmosphere. Our goal is to cultivate skilled professionals who can help us expand our market reach and improve our clients' customer service experiences.

Role Responsibilities:
The Customer Service Assistant will be responsible for:

  • Engaging with customers to identify their needs and how our services can assist them.
  • Delivering outstanding customer service and expert consultation.
  • Coordinating promotional events on behalf of our clients.
  • Managing administrative duties and scheduling for customers.
  • Participating in weekly meetings to share insights and strategies.
  • Overseeing inventory management.
  • Completing additional tasks as assigned.

Benefits:
We offer a range of benefits for our Customer Service Assistants, including:

  • Thorough paid training.
  • Flexible working hours.
  • Opportunities for internal advancement.
  • Potential travel opportunities.
  • Engagement in community and charitable initiatives.

Qualifications:
Ideal candidates will possess:

  • Experience in customer service or related fields.
  • A background in retail, hospitality, or similar industries.
  • Strong communication skills.
  • The ability to work independently or collaboratively.
  • Adaptability and leadership qualities.
  • A college degree is preferred but not mandatory.
  • Reliable transportation is essential.

This position is particularly suited for recent graduates or professionals seeking a transition into a new industry.