Client Relations Manager
1 day ago
The Client Relations Manager is responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and ensuring that client needs are met.
About Our Culture:At Towne Family of Companies, we believe that a healthy, safe work environment is essential for success. We offer robust benefits, programs, and resources to keep colleagues engaged and productive.
Responsibilities:- Answer telephone calls from insured customers and inquiries about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
- Utilize sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
- Process policy transactions according to company procedures.
- An active P&C license.
- Excellent oral and written communication skills.
- Strong attention to detail.
- Dependable, reliable, and punctual.
- A competitive salary range of $70,000 - $90,000 per year, based on experience.
- A comprehensive benefits package, including health, vision, dental, and Employee Assistance Program.
- Paid time off, including holidays, PTO, sick leave, and bereavement.
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Wealth Management Client Support Professional
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Project Management Professional
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Electrical Project Manager
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Project Leadership and Management Position
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