Route Slot Host

1 week ago


Reno, Nevada, United States Terrible Herbst Full time
Job Overview

As a Change Attendant Host at Terrible Herbst, you will be responsible for providing exceptional guest service to our guests and adhering to all Gaming control policies and procedures.

Key Responsibilities
  • Ensure the assigned area is neat and clean.
  • Monitor slot equipment to maintain proper use and maintenance.
  • Greet all new and existing players and accommodate their needs within program guidelines to ensure player satisfaction and encourage return visits.
  • Monitor and pay jackpots.
  • Monitor and help maintain all change machines.
  • Handle guest complaints and disputes fairly and with the best interest of the hotel/casino in mind.
  • Minimum of 6 month cash handling experience preferred.
  • Ability to manage and coordinate multiple tasks at once.
  • Comfort in operational computer skills required for cash handling system.
  • Dedication to Integrity, Teamwork and Customer Service.
  • The ability to maintain composure during time of uncertainty.
  • Excellent communication skills.
  • Must be willing and able to work flexible hours including evenings, weekends and holidays on a rotational basis.
Requirements
  • Must be at least 21 years of age.
  • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to read and communicate verbally in English.
  • Written communication skills in English may also be required.

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