Customer Service Representative

4 days ago


Whitmore Lake, United States GPM Investments LLC Full time
Overview

GPM Investments LLC is a dynamic community hub where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home.

Compensation Package

$10.33 per hour with flexible scheduling and paid time off to ensure a great work-life balance.

Responsibilities
  1. Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  2. Sales Floor Guru: Keep our shelves perfectly stocked, our displays appealing, and our store clean. Your attention to detail will make our store the go-to spot for convenience.
  3. Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
  4. Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting exclusive benefits and personalized offers.
  5. Safety Champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  6. Team Player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  7. Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, ensuring the inside and outside are tidy, emptying trash bins, and refilling window washing stations.
  8. Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.
Required Skills and Qualifications
  • Age Requirement: Must be 21 years of age or older (requirements vary by state).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
Benefits

For information on benefits offered, please click on the hyperlink below.

Learn More About Our Benefits

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