Rehabilitation Therapy Assistant

2 weeks ago

Lake Oswego, Oregon, United States NORTHWEST SURGICAL Full time
Job Overview

NORTHWEST SURGICAL is a leading provider of orthopedic and neurosurgical services, dedicated to delivering exceptional care across various specialties, including orthopedics, neurology, sports medicine, and rehabilitation. We are committed to enhancing the health and well-being of our community through innovative and quality-driven healthcare solutions.

NORTHWEST SURGICAL is seeking a full-time Rehabilitation Therapy Assistant to join our outpatient rehabilitation team. This role presents an excellent opportunity for professional growth and mentorship in the field of rehabilitation therapy.

Key Responsibilities
  • Assist in creating a supportive environment that aligns with our mission and core values of Excellence, Collaboration, Integrity, Innovation, Quality, and Recognition.
  • Administer routine patient care and treatment under the direct supervision of licensed therapists.
  • Monitor and report patient responses to therapy, ensuring timely communication of any significant changes.
  • Facilitate patient transport to treatment areas, including assistance with mobility aids as necessary.
  • Provide guidance to patients navigating the facility and ensure a welcoming atmosphere.
  • Manage patient check-in processes efficiently, communicating any potential delays.
  • Assist in gathering patient information, confirming insurance details, and updating demographic records.
  • Encourage the use of our patient portal for enhanced communication.
  • Handle payment processing for copays and maintain accurate cash handling procedures.
  • Ensure a clean and organized waiting area for patients and visitors.
  • Report any security concerns to supervisors and assist in maintaining a safe environment.
  • Support front desk operations during staff absences or meetings.
  • Engage in project work during downtime to enhance departmental efficiency.
  • Contribute to the upkeep of the department by performing light cleaning and maintenance tasks.
  • Change linens in treatment areas according to established protocols.
  • Participate in the cleaning and maintenance of therapy equipment as per departmental guidelines.
  • Educate patients on the use of therapeutic modalities as directed by therapists.
  • Assist in collecting patient feedback and accurately entering data into electronic health records.
  • Coordinate the ordering of therapy supplies and maintain inventory levels.
  • Manage provider schedules by scheduling follow-up appointments and monitoring waitlists.
  • Perform various clerical duties as assigned by supervisors.
  • Stay informed about healthcare developments and departmental updates through meetings and communications.
  • Maintain confidentiality and adhere to all HIPAA regulations.
  • Carry out additional duties as assigned.
Qualifications
  • High school diploma or equivalent required; completion of an associate degree or at least two years of college coursework preferred.
  • BLS certification is required.
  • Prior experience in a healthcare environment is advantageous.
  • A strong interest in pursuing a career in rehabilitation therapy is preferred.
  • Exceptional customer service, organizational skills, and attention to detail are essential.
  • Ability to collaborate effectively with patients and colleagues.
  • Strong communication skills, both verbal and written.
Benefits
  • Comprehensive medical, vision, and prescription coverage (100% paid for employees).
  • Fully covered dental insurance for employees.
  • 401(K) retirement plan with discretionary profit-sharing options.
  • Company-paid life insurance and AD&D coverage.
  • Voluntary life insurance options available.
  • Short and long-term disability coverage provided by the company.
  • Flexible spending and health savings accounts.
  • Employee assistance program.
  • Free parking for employees.
  • Generous paid time off policy, accruing up to 24 days in the first year based on full-time employment.

This position offers a unique opportunity to work within a respected organization focused on delivering top-tier patient-centered care in a collaborative and supportive environment.

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