Senior Business Analyst
2 weeks ago
The KPMG Advisory practice is a rapidly growing area, offering a wealth of learning and career development opportunities, a world-class training facility, and leading market tools. We ensure our people continue to grow both professionally and personally.
Key Responsibilities:- Conduct business needs identification, business analysis planning, stakeholder analysis, and change activities, and requirements analysis and design definition.
- Lead business process definition, re-engineering, improvement, and gap analysis of current/to-be processes with key customer sponsors and stakeholders.
- Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date.
- Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level.
- Serve as a liaison between business owners, end users, and IT partners, ensuring a cohesive approach, comprehensive solutions, and excellence in delivery.
- Work with stakeholders, focus groups, and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements.
- Create Wireframes/Mockups for user stories, develop and maintain user stories leveraging ServiceNow, and communicate requirements so that development teams can work effectively.
- A minimum of three years of ITSM or ServiceNow project management experience.
- Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university.
- Experience using Agile methodologies.
- Familiarity with implementing solutions on the ServiceNow platform.
- Solid understanding of Agile processes and methodologies, including the ability to properly write user stories and break down large stories into component parts.
- Experience of using business analysis tools/techniques to design and deliver business change.
- Experience with requirements elicitation or the configuration of the ServiceNow platform.
- Ability to travel as required to support firm engagements.
- Government Secret clearance.
KPMG complies with all local/state regulations regarding displaying salary ranges. We offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Additionally, each year we publish a calendar of holidays to be observed during the year and provide two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. We are an equal opportunities employer and comply with all applicable federal, state, and local laws regarding recruitment and hiring. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites, or KPMG events, except when mandated by federal, state, or local law.
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