Senior Business Analyst

3 days ago


Hartford, Connecticut, United States KPMG Full time
Business Title:

Senior Specialist, Federal ServiceNow Business Analyst

Requisition Number:

 

Function:

Advisory

Area of Interest:

 

State:

CT

City:

Hartford

Description:

The KPMG Advisory practice is currently experiencing rapid growth, driven by increasing client demand. To thrive in this dynamic environment, our professionals must be adaptable and collaborative. At KPMG, our people are our top priority, and we offer a wealth of learning and career development opportunities, a world-class training facility, and leading market tools to support their growth.

We are seeking a Senior Specialist to join our Federal Advisory practice. As a key member of our team, you will be responsible for performing business analysis functions, leading business process definition and re-engineering, and maintaining requirements documentation.

Key Responsibilities:

  1. Conduct business needs identification, business analysis planning, stakeholder analysis, and change activities, and requirements analysis and design definition.
  2. Lead business process definition, re-engineering, improvement, and gap analysis of current/to-be processes with key customer sponsors and stakeholders.
  3. Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date.
  4. Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level.
  5. Serve as a liaison between business owners, end users, and IT partners ensuring a cohesive approach, comprehensive solutions, and excellence in delivery.
Qualifications:

A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience preferred.

Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university.

Experience using Agile methodologies.

Familiarity with implementing solutions on the ServiceNow platform.

Solid understanding of Agile processes and methodologies, including the ability to properly write user stories and breaking down large stories into component parts.

Experience of using business analysis tools/techniques to design and deliver business change.

Experience with requirements elicitation or the configuration of the ServiceNow platform.

Strong engagement, communication, and facilitation skills, including presentation and influencing skills.

Ability to travel as required to support firm engagements.

Applicant must possess a U.S. Government Secret clearance.

KPMG complies with all local/state regulations regarding displaying salary ranges.



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