General Manager

1 day ago


OH United States Whitewater Express Car Wash Full time
Job Overview

WhiteWater Express Car Wash is seeking a highly motivated and experienced General Manager to lead our team and drive business growth.

Key Responsibilities
  • Foster a positive and productive work environment, promoting open communication and accountability among team members.
  • Cultivate and motivate growth in team leaders, shift leaders, and future managers, ensuring a strong pipeline of talent.
  • Manage customer and employee issues with a focus on retention and swift resolution, maintaining a high level of customer satisfaction.
  • Develop guest rapport by assisting with car wash transactions and memberships, providing exceptional customer service.
  • Infuse positivity, focus, and a passion for learning into the workplace, driving a culture of excellence.
Requirements
  • Management experience in a fast-paced retail or restaurant setting is required.
  • Extensive background in customer service leadership, overseeing 3-10 direct reports.
  • Proven staff development skills and expertise in team retention tactics.
  • Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
  • Successful completion of a pre-hire background check.
What We Offer
  • No late nights, with hours of operation from 7:30 am to 8 pm.
  • Vacation time, promoting a work-life balance.
  • Pet insurance, keeping your furry friends healthy and happy.
  • Free car washes, because we like to keep things sparkling.
  • Internal professional development, prioritizing your growth.
  • Top-notch benefits, including health, dental, and vision insurance for eligible team members.
  • Company matching 401(k) plan, helping you build your financial future.
  • Additional coverages, including life, short-term, and long-term disability, for your peace of mind.
  • Flexible spending account (FSA), for medical and child expenses, so you can take care of what matters most.

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