Security and Customer Service Associate

3 weeks ago


Somerville, Massachusetts, United States Burlington Full time

We're looking for highly motivated and detail-oriented individuals to join our team as Security and Customer Service Associates. As a key member of our retail team, you'll be responsible for maintaining a secure shopping environment and delivering exceptional customer experiences.

Your primary responsibilities will include standing positioned at the front of the store, remaining vigilant and aware of your surroundings, and greeting every customer entering or exiting the store with a warm smile and a friendly greeting. You'll also be expected to create a secure environment and reduce opportunities for theft, while engaging with customers and colleagues in a professional and respectful manner.

This is an excellent opportunity to work in a dynamic retail environment where you'll have the chance to develop your skills and expertise in security and customer service. If you're passionate about making a difference and are committed to upholding our company's values, we encourage you to apply.

Key Responsibilities:

  • Maintain a professional appearance at all times, adhering to our dress standards and wearing designated attire.
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
  • Greet every customer entering or exiting the store with a warm smile and a friendly greeting, promoting a sense of control and security.
  • Create a secure environment and reduce opportunities for theft.

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations.
  • Ability to stand and walk for extended periods and visually monitor the store environment.
  • Ability to maintain confidentiality and review, analyze, and comprehend business trends.
  • Excellent communication and leadership skills that foster productive relationships.

Benefits:

  • A competitive wage of $15-$15 per hour.
  • A flexible schedule, including nights, weekends, and holidays.
  • The opportunity to work in a rapidly growing brand with various training and development opportunities.
  • A benefits package for part-time associates, including medical coverage and a 401(k) plan.

Estimated salary: $33,600 - $33,600 per year, based on 40 hours worked per week.



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