Customer Service Representative

2 days ago


Somerville, Massachusetts, United States Burlington Stores Full time
Job Description:

In this role, you will work as a Store Associate for Burlington Stores, Inc. Your primary responsibilities will include providing exceptional customer service, contributing to a secure shopping environment, and supporting store operations.

Key Responsibilities:

  • Monitor the entrance and exit points of the store, maintaining a visible presence and engaging with customers in a friendly and professional manner.
  • Identify and report theft incidents or suspicious behavior to your Manager on Duty.
  • Participate in training sessions to enhance your knowledge of shortage reduction programs and processes.
  • Assist in maintaining a safe and secure store environment by adhering to safety and security standards.

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
  • Ability to stand and walk for extended periods and maintain visual monitoring of the store environment.
  • Excellent communication skills and ability to work effectively in a fast-paced environment.

Estimated Salary: $15 - $15 per hour

Benefits: Competitive wage, flexible hours, associate discount, and eligibility for benefits package including medical coverage and 401(k) plan.



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