Medical Screener Assistant

1 week ago


Greensboro, North Carolina, United States CSL Full time
Job Summary

We are seeking a highly motivated and detail-oriented Medical Screener to join our team at CSL. As a Medical Screener, you will play a critical role in ensuring the safety and well-being of our donors by conducting thorough health screenings and providing exceptional customer service.

Key Responsibilities
  • Conduct health screenings on donors, including blood pressure, pulse, weight, and temperature checks
  • Assist donors in completing the screening process, including answering medical questions and referring them to medical staff when necessary
  • Perform finger stick procedures to obtain donor hematocrit and total protein levels
  • Provide education to new donors on the use of therapeutic products made from donated plasma
  • Register and transfer donors as needed, based on completion of training and operational requirements
  • Answer phone calls and respond to donor inquiries in a timely and professional manner
  • Monitor donor flow and alert Group Leaders or Supervisors of any issues
  • Maintain accurate records of donor data in the electronic donor information management system
  • Understand and adhere to policies and procedures related to hyper immune programs, if applicable
  • Ensure a clean and efficient work environment, and maintain sufficient operating supplies and forms
  • Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
  • Maintain confidentiality of all personnel, donor, and center information
Requirements
  • High school diploma or equivalent required
  • Minimum of three (3) months experience in a clerical or customer service related position, preferably in a medical or health provider environment
  • Ability to understand, remember, and apply oral and/or written instructions
  • Ability to understand and follow basic instructions and guidelines
  • Must be able to see and speak with customers and observe equipment operation
  • Occasionally perform tasks while standing and walking up to 100% of time
  • Reach, bend, kneel, and have high level of manual dexterity
  • Occasionally be required to lift and carry up to 25 pounds
  • Frequently exposed to hazardous chemicals, extreme temperatures, and to blood borne pathogens
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
  • Required to work overtime and extended hours to support center operational needs
Benefits

CSL offers a comprehensive benefits package, including options for health care benefits, company-provided basic life insurance and Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business, and paid observed holidays as designated by the Company.



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