Commercial Roofing Operations Manager

1 week ago


Plymouth Meeting, Pennsylvania, United States Liberty Personnel Services, Inc Full time
Job Overview

We are seeking a highly skilled and experienced Service Manager to oversee all service operations for our commercial roofing company. The successful candidate will be responsible for ensuring efficient project execution, maintaining high levels of customer satisfaction, and driving business growth.

Key Responsibilities
  • Manage and coordinate all service projects from initial customer contact to final completion.
  • Develop and implement effective service processes and procedures to drive efficiency and quality.
  • Oversee the performance of service technicians and provide training as needed to ensure they meet our high standards.
  • Monitor and manage project budgets and timelines to ensure timely completion and profitability.
  • Prepare accurate cost estimates for service projects and present them to clients.
  • Resolve customer complaints and address service-related issues promptly and professionally.
  • Maintain strong relationships with clients and subcontractors to ensure seamless project execution.
  • Analyze service data to identify areas for improvement and implement corrective actions to drive business growth.
Requirements
  • Proven experience in commercial roofing service management with a strong track record of success.
  • Strong knowledge of roofing systems, materials, and industry standards.
  • Experience in preparing accurate cost estimates for roofing projects and presenting them to clients.
  • Excellent organizational and time management skills with the ability to prioritize multiple projects and deadlines.
  • Strong communication and interpersonal skills with the ability to build strong relationships with clients and subcontractors.
  • Proficiency in Dataforma software is a must.
  • Ability to work independently and as part of a team to drive business growth and success.
What We Offer

Competitive salary and benefits package.

Opportunities for professional growth and development.

Collaborative and supportive work environment.



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