Customer Service Ambassador

1 week ago


Malden, Massachusetts, United States Planet Fitness Full time
About the Job: We're looking for a charismatic Member Services Representative to enhance the member experience at Planet Fitness. As a key member of our team, you'll provide top-notch customer service, handle front desk duties, and maintain a clean and organized environment.

Duties and Responsibilities:
  • Deliver exceptional customer service to members, prospective members, and guests.
  • Process new member sign-ups, check-ins, and account updates.
  • Maintain the overall appearance and cleanliness of the club.

Qualifications:
  • Customer service experience is a plus.
  • Basic computer skills are necessary.
  • A genuine interest in fitness and wellness is required.

Perks:
  • $18-$22 per hour (estimated salary).
  • Discounted membership after 30 days.
  • Performance-based bonuses.
  • Ongoing training and development opportunities.


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