Sales and Customer Service Team Lead

2 days ago


Malden, Massachusetts, United States Extra Space Storage Full time
Company Overview

Extra Space Storage is the largest self storage company in the United States by store count, with over 3,600 stores nationwide. We pride ourselves on our excellent company culture and offer competitive wages, a great work/life balance, and career development opportunities.

Job Description

We are seeking an experienced Sales and Customer Service Team Lead to join our team. As a Sales and Customer Service Team Lead, you will be responsible for providing excellent customer service, meeting sales goals through unit rentals, unit insurance, and moving supplies, and guiding new customers through rental processes and agreements.

You will also be responsible for maintaining facilities, sweeping, mopping, changing light bulbs, etc., working independently on daily tasks as well as cooperating with team members, and may be required to run errands for the facility and travel to other store locations.

Required Skills and Qualifications

To be successful in this role, you will need:

  • 1+ year of customer-facing employment experience
  • Strong computer skills
  • A current, valid driver's license with access to a reliable personal vehicle (except in NYC)
  • A high school diploma or GED equivalent
Benefits

We offer a range of benefits, including:

  • A work/life balance that allows you to work 5 days a week and be off work by 6pm
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay + monthly bonus opportunity
  • Paid Time Off accrued throughout the year, increasing with years of service
  • Generous 401(k) match with Traditional and/or ROTH choices
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
  • EXTRA Healthy Wellness Program with rewards towards your medical premium
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Estimated salary: $19.00 - $20.00 per hour.



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