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Patient Care Coordinator
2 months ago
Job Title: Patient Care Coordinator
Location: Temecula, CA
Company: LHH Recruitment Solutions
Compensation: $18.00 per hour
Schedule: Monday - Friday, 8:00 AM - 5:00 PM (may vary based on clinic needs)
About the Role:
We are seeking a dedicated Patient Care Coordinator to join our team at LHH Recruitment Solutions in Temecula, CA. As a Patient Care Coordinator, you will play a critical role in ensuring patients have a positive experience from their first point of contact to their final visit.
Responsibilities:
- Patient Care Duties (70% of Role):
- Enhance the patient experience through all touchpoints.
- Greet and check in patients upon arrival, following the intake procedure.
- Communicate compassionately and professionally with patients, referral sources, and fellow associates.
- Provide excellent customer service to all referral sources.
- Monitor new referrals and schedule daily appointments.
- Schedule patients' visits according to their Rx, authorization, or the Physical Therapist's recommendation.
- Follow the patient 'No Show' procedure.
- Prepare and process medical records requests within 48 hours.
- Retrieve and process mail/faxes daily.
About the Benefits:
LHH Recruitment Solutions offers a comprehensive benefits package to our associates, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
Equal Opportunity Employer: LHH Recruitment Solutions is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
