Customer Experience Specialist

5 days ago


Cincinnati, Ohio, United States BRU Burger Bar - Cincinnati Full time
About Our RestaurantBRU Burger Bar - Cincinnati is a growing restaurant group with 40 locations across the country. We offer a dynamic and supportive work environment and competitive compensation packages.

We are seeking a skilled Server to join our team. This role is responsible for ensuring a positive dining experience for our guests by providing exceptional customer service, taking orders accurately, and serving food and beverages promptly.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to ensure a positive dining experience.
  • Order Management: Accurately take food and beverage orders from guests and input them into the POS system.
  • Food and Beverage Service: Serve food and beverages promptly and according to established presentation standards.
  • Cleanliness and Organization: Maintain a clean and organized dining area.
Qualifications and Requirements
  • Previous serving experience is preferred but not required; training will be provided.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail.
  • Ability to work in a fast-paced and high-pressure environment.
  • Team player with a positive attitude.
  • Ability to stand and walk for extended periods.
  • Flexibility to work evenings, weekends, and holidays.
  • Knowledge of food and beverage offerings is a plus.
Compensation$18-$22 per hour, depending on experience.

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