Customer Service Liaison

3 weeks ago


Omaha Nebraska, United States Thomas Creek Woodworks Full time

**Job Summary**

Thomas Creek Woodworks, a leading manufacturer of custom wood products, is seeking a friendly and motivated Customer Service Representative to provide exceptional customer service and deliver high-quality wood products to our customers.

**Key Responsibilities**

  • Respond to customer inquiries and provide product information
  • Process and manage orders, including order entry, tracking, and resolution of any issues
  • Collaborate with other departments to ensure timely delivery and resolution of customer concerns
  • Handle customer complaints and provide appropriate solutions and alternatives
  • Assist in the development and implementation of customer service policies and procedures

**Requirements**

  • High school diploma or equivalent
  • Previous customer service and cabinetry experience preferred
  • Excellent communication and interpersonal skills
  • Proficient in use of internet browser, online shopping, typing
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Detail-oriented and organized

**Benefits**

  • Hourly Range: $ /hr Depending on Experience
  • Bonuses
  • Medical, Vision, Dental, and Life Insurance
  • 401K


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