Receptionist

2 weeks ago

Biddeford, United States Great Clips Mill Creek Plaza Part time
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. 

We are seeking a friendly and organized part time receptionist to join our brand new salon. As the receptionist, you will be responsible for greeting clients, and ensuring a smooth and welcoming experience for all visitors.

Responsibilities:
  • Greet clients and visitors in a friendly and professional manner.
  • Answer phone calls and respond to inquiries.
  • Maintain a clean and organized salon (laundry, sweeping, etc.)
  • Provide excellent customer service. 
  • Assist with administrative tasks as needed. 

What are we looking for in a great Receptionist?
  • Warmly greet customers.
  • Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor.
  • Process transactions and issue receipts.
  • General knowledge of retail products and the ability to make recommendation.
  • Manage the flow of customers between check in and the service.
  • Maintain cleanliness and sanitation of the front desk and lobby area.
  • Manage answering phone.
  • Inform customers about services.
  • Update customer records with contact information.
  • Assist stylists in maintaining salon cleanliness and sanitation.
  • Commitment to work a flexible schedule, including peak times.
  • Dedication to great customer service.
  • Ability to work in a fast-paced environment.
  • Ability to efficiently and effectively resolve customer issues.

Join our Great Clips team today