Guest Services Representative
2 weeks ago
We are seeking a highly skilled Guest Services Representative to join our team at Sheraton Flowood. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless stay for our guests.
Responsibilities- Guest Service: Greet and register guests, provide information about hotel services and facilities, and ensure a warm and welcoming experience for all guests.
- Reservations: Handle room reservations, modifications, and cancellations, ensuring accurate and efficient processing.
- Front Desk Operations: Manage the front desk, handle guest inquiries, and maintain a high level of customer satisfaction.
- Communication: Develop strong relationships with guests, colleagues, and other departments to ensure seamless communication and collaboration.
- Problem-Solving: Anticipate, prevent, and resolve guest complaints and issues in a professional and courteous manner.
- Education: High school diploma or equivalent required; college coursework in a related field is helpful.
- Experience: Previous experience in a hotel or related field is preferred.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a positive attitude.
- Certifications: Familiarity with hotel software and systems, including property management systems and front desk software.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunities for Growth: Opportunities for career advancement and professional growth within our company.
- Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.
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Guest Services Representative
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Guest Services Representative
2 weeks ago
Flowood, Mississippi, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Aimbridge Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.ResponsibilitiesGuest Service: Greet and welcome guests, respond to inquiries,...
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Guest Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
2 weeks ago
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Customer Service Representative
1 week ago
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Customer Service Representative
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Flowood, Mississippi, United States Golden Corral Full timeGolden Corral Job DescriptionWe are seeking a friendly and courteous individual to join our team as a Cashier/Host at Golden Corral. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a positive dining experience for our customers.Key Responsibilities:Greets guests as they enter the...
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Customer Service Representative
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Flowood, Mississippi, United States Which Wich Superior Sandwiches Full timeKey Responsibilities: Take guest orders and provide a superior payment experience Recommend extras such as awesome shakes and cookies to enhance the guest experience Confirm guest orders to ensure a complete and accurate transactionAbout the Role:As a member of our team, you will have the opportunity to work in a fast-paced environment and provide...
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Customer Service Representative
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Customer Service Representative
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Flowood, Mississippi, United States Chick-fil-A Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional at Chick-fil-A. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, operating the drive-thru window, and maintaining a clean store environment.Key ResponsibilitiesPerform...