Customer Service Representative

5 days ago


Flowood, Mississippi, United States Golden Corral Full time

Customer Service Representative

At Golden Corral, we are seeking a skilled Customer Service Representative to provide exceptional guest experiences. This role is responsible for greeting guests, offering assistance, and ensuring a positive impression of our brand.

Key Responsibilities:

  • Greet guests warmly and offer a personal invitation to return.
  • Offer assistance to guests who need help.
  • Process GC On the Go To-Go orders accurately.
  • Handle payments efficiently and effectively.
  • Know and follow position responsibilities related to just-in-time delivery.
  • Have a full knowledge of menu and prices.
  • Be an extrovert with a great natural personality.
  • Be willing to work nights.

Cleanliness:

  • Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
  • Help ensure the buffet is set up properly and labels are correct.
  • Clean all buffets and surrounding areas.
  • Follow local health department laws.
  • Perform duty roster and ensure cleanliness, service, and quality standards are met.

Operational Excellence:

  • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensure drawer balances with daily paperwork.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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