Customer Service Representative
2 months ago
We are Stonebriar Auto Services LLC, a leading provider of vehicle preventive maintenance services. As a Guest Service Advisor, you will play a critical role in delivering exceptional customer experiences and ensuring the satisfaction of our guests. Your primary responsibility will be to consult with our guests to determine or suggest the diagnostic and mechanical services required for their vehicles. You will work in a fast-paced environment, providing outstanding service while maintaining a safe and efficient workflow. A valid driver's license is required, and previous experience in an automotive service environment is preferred but not necessary. We offer a competitive wage, generous discounts on Jiffy Lube services, and a range of benefits, including paid-time-off, health insurance, and opportunities for career advancement. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Consult with guests to determine or suggest diagnostic and mechanical services for their vehicles
- Provide exceptional customer service while maintaining a safe and efficient workflow
- Work collaboratively with the team to achieve business objectives
- Meet or exceed sales and customer satisfaction targets
Requirements:
- Valid driver's license
- Previous experience in an automotive service environment (preferred but not required)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
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