Hospitality Manager

5 days ago


Santa Rosa, California, United States Santa Rosa Hampton Inn and Suites by Hilton Sonoma Wine Country Full time

We are seeking a seasoned Hospitality Manager to lead our front desk, housekeeping, laundry, and maintenance teams at Ritchie Station Residence Inn by Marriott Upper Marlboro Joint. As a key member of our management team, you will play a vital role in driving exceptional customer experiences and promoting a culture of excellence.

About the Job:
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Mentor and train team members to enhance their skills and performance.
  • Manage conflict situations and employee concerns effectively, upholding a positive work environment.
  • Analyze performance metrics to identify areas for improvement and develop targeted solutions.
Key Qualifications:
  • Minimum 1 year of experience in managing similar teams in hospitality environments.
  • Familiarity with brand standards and operating procedures.
  • Excellent leadership, communication, and problem-solving skills.
  • Valid driver's license and ability to work a variety of shifts.
  • Bachelor's degree or equivalent experience and training.
What We Offer:
  • A competitive salary range of $70,000 - $90,000 per year, depending on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, vision, 401k, and paid time off.
  • Opportunities for professional growth and advancement within our company.
  • A dynamic and supportive work environment with employee discounts and perks.

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