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Patient Services Representative

2 months ago

Trenton, New Jersey, United States RWJBarnabas Health Full time
Job Summary

The Patient Service Representative plays a vital role in ensuring patient satisfaction and efficient operations in our medical practice. As a key member of our team, you will work closely with physicians, managers, and support staff to deliver exceptional patient care and support.

Key Responsibilities
  • Prepare for patient visits, triage practice calls, and schedule patient appointments
  • Perform routine clerical tasks, including data entry and record-keeping
  • Act as a practice ambassador, contributing to overall patient experience, safety, and privacy
  • Manage multiple schedules, phone lines, and tasks with ease
  • Provide exceptional customer service and support to patients and staff
Requirements
  • High School Diploma or equivalent
  • Relevant experience and/or training, or equivalent combination of education and experience
  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Knowledge of medical terminology and electronic medical record (EMR) systems preferred
Benefits

At RWJBarnabas Health, we offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, and paid time off. We also offer opportunities for professional growth and development, as well as a supportive and inclusive work environment.

About Us

RWJBarnabas Health is a leading academic health system in New Jersey, dedicated to delivering high-quality patient care, education, and research. We are committed to creating healthier communities and advancing innovative strategies to address the clinical and social determinants of health.