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Instructional Support Associate

2 months ago

Stony Brook, New York, United States Stony Brook University Full time
Job Summary

We are seeking a highly skilled and motivated Instructional Support Associate to join our team at the Health Sciences Library. As a key member of our staff, you will play a critical role in ensuring the smooth operation of our service desk, library space, and stacks maintenance.

Key Responsibilities
  • Supervise library personnel and student employees to maintain a high level of service at the Health Sciences Library service desk.
  • Participate in stack maintenance and ensure the timely delivery of requested materials.
  • Assist with the library's social media accounts, advertising of events, and maintaining displays that highlight services, collections, and resources for students.
  • Support health sciences librarians with special projects, such as document retrieval in support of research projects.
  • Assist patrons by checking materials in/out, answering directional questions, and supervising student employees.
  • Assist librarians with research projects, such as systematic reviews, by deduplicating results in Endnote and retrieving the full text of articles.
  • Assist with marketing, social media, and outreach efforts.
  • Perform physical work in the library, including shifting collections and maintaining a neat space.
Requirements
  • Bachelor's degree (foreign equivalent or higher) or four years of full-time directly related experience.
  • Supervisory experience and strong customer service experience in a related field.
  • Strong computer skills, including proficiency with Google apps, Microsoft Office products, and the Internet.
Preferred Qualifications
  • Master's degree (foreign equivalent or higher).
  • Experience with managing social media accounts and data management.

Stony Brook University is an equal opportunity employer and welcomes applications from diverse candidates.