Customer Experience Associate
2 weeks ago
Beemac Logistics is seeking a highly skilled Customer Experience Associate to join our team. This role will be responsible for ensuring that customer service expectations are exceeded, identifying opportunities for growth and account penetration, and assisting with cost savings and pricing.
Key Responsibilities:- Collaborate with operations to ensure timely shipment pickups and deliveries.
- Map current and future business development opportunities and prospect contacts in the CRM.
- Meet or exceed monthly goals and enforce set company KPIs on a daily and weekly basis.
- Work with the operations team to formulate and deliver customer quotes.
- Conduct client-facing presentations and reports to support the customer engagement process.
- Act as a liaison between customers and leadership, cultivating new areas of opportunity and overcoming challenges.
- Bachelor's degree required.
- Minimum of 2 years' experience in managing transportation needs of shippers.
- Previous management experience within the transportation logistics industry.
- Fundamental understanding of carrier procurement practices and operational load movement processes.
- Ability to interface with all levels of internal and external teams while communicating effectively with customers.
- Ability to draw essential information out of customers to grow and develop business.
- Extremely articulate in both written and oral formats.
- Competitive salary plus performance bonuses.
- Health, dental, vision, LTD, and life insurance.
- Paid time off and paid vacation holidays.
- 401(k) and company matching.
- Focused career development.
- We are a growing company with consistent year-over-year revenue increases of over 100%.
- We offer a dynamic company culture that values our employees as our greatest assets.
- We celebrate the achievement and successes of our teammates.
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Customer Experience Associate
4 weeks ago
Beaver, Pennsylvania, United States Beemac Logistics Full timeJob Title: Customer Experience AssociateAbout the Role:The Customer Experience Associate will play a vital role in the Beemac Logistics team, focusing on delivering exceptional customer service and driving business growth. This position will work closely with operations to ensure seamless logistics operations, identify opportunities for expansion, and...
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Customer Experience Associate
2 weeks ago
Beaver, Pennsylvania, United States Beemac Logistics Full timePosition Summary:The Customer Experience Associate role is a vital part of the Beemac Logistics team, responsible for mapping out client opportunities, ensuring service expectations are met, and identifying growth opportunities. This role will lead the customer maintenance and organic growth of existing strategic clients, working closely with operations to...
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Customer Experience Associate
1 month ago
Beaver, Pennsylvania, United States Beemac Logistics Full timeJob OverviewWe are seeking a highly skilled Customer Experience Associate to join our Beemac Logistics team. This role will play a critical part in ensuring our clients receive exceptional service and support.Key ResponsibilitiesCollaborate with operations to guarantee timely shipment pickups and deliveries.Identify and pursue business development...
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Customer Experience Associate
2 months ago
Beaver, Pennsylvania, United States Beemac Logistics Full timeJob SummaryThe Customer Experience Associate role is a key position within the Beemac Logistics team, responsible for ensuring exceptional customer service and driving business growth. This role will work closely with operations to deliver high-quality service, identify opportunities for expansion, and foster strong relationships with existing clients.Key...
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Customer Experience Associate
5 days ago
Beaver, Pennsylvania, United States Hybrid Global Logistics Services Full timeJob SummaryThe Customer Experience Associate role is a key position within Hybrid Global Logistics Services, responsible for ensuring exceptional client satisfaction and driving business growth. This role will work closely with the operations team to deliver high-quality services, identify new opportunities, and maintain strong relationships with existing...
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Customer Experience Associate
3 weeks ago
Beaver, Pennsylvania, United States Hybrid Global Logistics Services Full timeJob SummaryWe are seeking a highly skilled Customer Experience Associate to join our team at Hybrid Global Logistics Services. This role will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and identifying opportunities for growth and development.Key ResponsibilitiesWork closely with operations...
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Customer Experience Associate
1 month ago
Beaver, Pennsylvania, United States Hybrid Global Logistics Services Full timeJob SummaryWe are seeking a highly skilled Customer Experience Associate to join our team at Hybrid Global Logistics Services. As a key member of our organization, you will play a vital role in ensuring exceptional customer experiences and driving business growth.Key ResponsibilitiesCollaborate with operations teams to ensure timely and efficient shipment...
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Customer Experience Associate
1 week ago
Beaver, Pennsylvania, United States Beemac Logistics Full timeJob Summary:The Customer Experience Associate will play a crucial role in the Beemac Logistics team, focusing on mapping client opportunities, ensuring service expectations are met, and identifying growth opportunities. This role will lead the customer maintenance and organic growth of existing strategic clients, working closely with operations to ensure...
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Customer Experience Associate
1 month ago
Beaver, Pennsylvania, United States Beemac Logistics Full timeJob Summary:Beemac Logistics is seeking a highly skilled Customer Experience Associate to join our team. This role will be responsible for mapping out current client opportunities, ensuring service expectations are met, and identifying opportunities for further account penetration and growth. The ideal candidate will have a strong understanding of...
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Customer Experience Associate
4 days ago
Beaver, Pennsylvania, United States Hybrid Global Logistics Services Full timeJob OverviewHybrid Global Logistics Services is seeking a highly skilled Customer Experience Associate to join our team. This role will play a crucial part in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesCollaborate with operations teams to ensure timely and efficient shipment processing.Identify and pursue new...
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Account Associate
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Customer Service Associate
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Customer Service Associate
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Customer Service Liaison
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Beaver, Pennsylvania, United States Dan Hoffman - State Farm Agent Full timeJob OverviewAs a Customer Relations Representative with Dan Hoffman State Farm Insurance, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...
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Customer Service Liaison
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Beaver, Pennsylvania, United States State Farm Insurance Full timeJob Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating...
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Customer Service Ambassador
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Beaver, Pennsylvania, United States First Defiance Financial Full timeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Defiance Financial. As a key member of our retail team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries...
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Customer Service Liaison
4 days ago
Beaver, Pennsylvania, United States Dan Hoffman Full timeAbout the Role:We are seeking a highly skilled Customer Relations Representative to join our team at Dan Hoffman State Farm Insurance. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional...
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Customer Service Representative
2 months ago
Beaver Falls, Pennsylvania, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist at Wal-Mart Stores, Inc. This role is a critical part of our store operations, and we are looking for someone who can provide exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent...
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Retail Sales Associate
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Beaver Falls, Pennsylvania, United States Sweetpea's Full time{"title": "Retail Sales Associate", "content": "Join Sweetpea's Team as a Retail Sales AssociateWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sweetpea's. As a Retail Sales Associate, you will be responsible for providing excellent customer experiences, maintaining a neat and clean store, and performing...