Retail Operations Associate: Part-Time AM Truck
1 week ago
At DICK'S Sporting Goods, we believe in the transformative power of sports. Our team is dedicated to creating an exceptional shopping experience for our customers, driven by a passion for helping athletes achieve their goals. We strive to create an inclusive and diverse workforce that reflects the communities we serve.
We are seeking a skilled Retail Operations Associate to join our team. As a key member of our store team, you will be responsible for creating a seamless shopping experience for our customers. Your expertise will be essential in ensuring that all merchandise and products are processed efficiently, and our store is maintained to the highest standards.
Key Responsibilities:
- Greet customers and teammates with a smile, and proactively approach athletes to understand their needs and provide exceptional support.
- Ensure that all merchandise and products are processed in accordance with established programs and procedures, and that the backroom is organized and maintained for easy access.
- Uphold company merchandising and presentation standards to create an engaging shopping environment.
- Assist with the unloading of trucks, processing of freight, and execution of transfers, RTVS, claims, and freight processing.
- Fulfill our company-defined customer experience by completing all processes according to our service level standards.
- Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures, maintaining confidentiality of all Company information.
- Create an inclusive store environment where everyone feels welcome, safe, and respected.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.
Teammate Traits:
We value teammates who embody the following traits:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
Qualifications:
- Prior retail sales, operations, maintenance, or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 15 to 35 lbs. items repetitively (up to 25 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
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