Customer Service Representative

4 weeks ago


Lebanon, Ohio, United States Macy's Inc. Full time
About the Role

Macy's is seeking a talented Customer Experience Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities
  • Provide personalized service to customers, answering questions and making product recommendations to meet their needs.
  • Utilize product knowledge and digital resources to increase sales and enhance the customer experience.
  • Develop and maintain relationships with customers and colleagues to drive sales and improve customer satisfaction.
  • Assist customers in making informed purchasing decisions, focusing on size and fit in apparel areas.
What We Offer

As a Customer Experience Associate at Macy's, you will have the opportunity to work in a fast-paced and dynamic environment, surrounded by a team of dedicated professionals who are passionate about delivering exceptional customer service. We offer competitive pay, comprehensive training, and opportunities for advancement.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.



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