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Spa Guest Services Coordinator

2 months ago

Seattle, Washington, United States Arch Amenities Group Full time

Spa Receptionist Role at Arch Amenities Group

Arch Amenities Group, a leading firm in the wellness and leisure industry, is seeking a Spa Receptionist to join our esteemed team. The successful candidate will play a crucial role in creating a positive experience for our guests by warmly welcoming them and providing comprehensive information about our services and facilities. This position involves managing transactions, ensuring a pristine environment, and supporting various operational tasks as required.

Key Responsibilities:

  • Uphold exceptional service standards while adhering to company guidelines
  • Document and report any incidents to the Facility Manager
  • Maintain precise records and manage inventory effectively
  • Engage in clear communication with guests and members
  • Support facility upkeep and security measures
  • Process reservations and handle financial transactions
  • Assist with the management of equipment and products
  • Carry out additional responsibilities as assigned

Required Qualifications:

  • High School diploma; a college degree is preferred
  • Experience in customer service roles
  • Prior experience with cash handling
  • Excellent communication and organizational abilities
  • Capability to multitask and operate efficiently
  • Professional appearance and demeanor
  • Team-oriented with a positive outlook
  • Proficient in computer operations
  • Ability to lift up to 25 lbs
  • Flexible schedule availability, including evenings and weekends
  • Physical capability to stand and perform various tasks

Arch Amenities Group is dedicated to fostering diversity and ensuring equal employment opportunities.