Technical Account Liaison
4 weeks ago
We are seeking a highly skilled Technical Account Liaison to join our team at PharmaCord. As a key member of our IT department, you will serve as the primary point of contact for all client-related inquiries, ensuring seamless communication and effective resolution of issues.
Key Responsibilities:
- Act as the single point of contact for all client-related inquiries within the PharmaCord IT organization
- Monitor and escalate client requests, service tickets, defect resolutions, and innovation initiatives from initiation to outcome
- Conduct regular status meetings with business partners and clients to report progress, status, outcomes, and any challenges on IT requests, tickets, corrective and preventive action (CAPA), and initiatives
- Collaborate with operations to bring innovative technology ideas and solutions to clients
- Participate in client quarterly business reviews, presenting updates on current technology initiatives and achievements, as well as discussing innovative ideas as applicable
- Serve as a client technology subject matter expert, bridging the gap between operations, technology, and partner teams
- Monitor project timelines and deliverables, ensuring adherence to service-level targets and timelines
- Facilitate communication between cross-functional teams to ensure alignment and transparency
- Analyze and report on key performance metrics, identifying areas for improvement
- Partner closely with the IT solution architect, business analysts, product owners, and development leads/managers to design the best way to implement ideas and resolve issues
Requirements:
- Bachelor's degree in Computer Science, Business Administration, or related field; or equivalent experience required
- Proven experience in product management, project management, and client success roles
- Experience working with internal and external clients to define business and technical needs
- Experience working in Healthcare and Information Technology departments is a strong plus
- Strong understanding of technology solutions and their application in a business context
- Excellent communication (written and oral), interpersonal, critical thinking, and problem-solving skills
- Proficient in Microsoft Office applications, specifically Excel, PowerPoint, Visio, and Word
- Experience eliciting and diagramming process flows
- Experience working with Project Tracking Software preferred
- A good understanding of SDLC process (Waterfall, Agile) is preferred
- Ability to work collaboratively in a fast-paced environment
- Ability to investigate how best to solve business problems and meet with the key IT personnel responsible for the delivery of the solution
What We Offer:
- Affordable Medical, Dental, and Vision benefits with no premium increases in 4 years
- Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
- 401(k) company match
- Wellness discounts on health premium
- HSA employer contribution
- Company paid Short-term Disability (STD)
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Ambassador Program
- Tuition reimbursement program
- And more
About PharmaCord:
We are a purpose-driven organization on a rapid growth journey, committed to compassionately providing patients with support services during their journey on therapy. Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment.
Equal Opportunity Employer:
PharmaCord is proud to be an equal opportunity employer, celebrating and supporting diversity in the workplace. We are committed to creating an inclusive environment where all employees feel valued and respected.
-
Accounts Payable Specialist
4 weeks ago
Jeffersonville, Indiana, United States Autoneum Full timeJob Title: Accounts Payable SpecialistJob Summary:We are seeking a highly organized and detail-oriented Accounts Payable Specialist to join our team at Autoneum. In this role, you will be responsible for compiling and maintaining accurate and up-to-date accounts payable records under direct supervision.Key Responsibilities:Process and verify vendor invoices,...
-
Travel Nurse RN Position
4 weeks ago
Jeffersonville, Indiana, United States Travel Nurse Source Full timeJob Details:Travel Nurse Source is working with Triage Staffing to find a qualified Labor/Delivery RN. The position is located in Indiana and offers a competitive pay rate of $2,101 per week.About the Position:This is a 13-week travel nursing assignment in Labor and Delivery. The shift details include 12-hour nights from 7:00 PM to 7:30 AM, with 36 hours...
-
Desktop Support Specialist
4 weeks ago
Jeffersonville, Indiana, United States TEKsystems Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at TEKsystems. As a Desktop Support Specialist, you will be responsible for providing technical support to end-users for hardware and software issues. This includes troubleshooting and resolving problems related to desktops, laptops, peripherals, and mobile devices.Key...
-
Electrical Sales Professional
1 month ago
Jeffersonville, Indiana, United States Techpro Power Group (All) Full timeJob SummaryWe are seeking a highly motivated and experienced Sales Executive to join our team at TechPro Power Group. As a Sales Executive - Electrical Services, you will be responsible for strategically growing and managing business relationships in the electrical services industry.Key Responsibilities:Cultivate relationships with established customers to...
-
Electronics Specialist
1 month ago
Jeffersonville, Indiana, United States voestalpine Roll Forming Full timeJob SummaryWe are seeking a skilled Electronics Technician to join our team at voestalpine Roll Forming Corporation. As a key member of our manufacturing team, you will be responsible for installing, maintaining, and repairing electrical and electronic equipment and integrated systems throughout the company.Key ResponsibilitiesApply troubleshooting...
-
Business Development Sales Representative
4 weeks ago
Jeffersonville, Indiana, United States voestalpine Roll Forming Corporation Full timeJob Summary:We are seeking a highly motivated and results-driven Business Development Sales Representative to join our team at voestalpine Roll Forming Corporation. As a key member of our sales team, you will be responsible for driving business growth and development by identifying new opportunities and building strong relationships with customers.Key...
-
Senior Mechanical Construction Project Manager
3 weeks ago
Jeffersonville, Indiana, United States DHD Consulting Full timeAbout the RoleWe are seeking a highly experienced Senior Mechanical Construction Manager to join our team at DHD Consulting. As a key member of our project delivery team, you will be responsible for overseeing the mechanical construction projects, ensuring they are completed on time, within budget, and to the highest quality standards.Key...
-
Global Sales Director for Cook Compression
4 weeks ago
Jeffersonville, Indiana, United States Dover Corporation Full timeGlobal Sales Director OpportunityDover Precision Components is seeking a seasoned sales leader to drive growth and success for our Cook Compression brand. As a key member of our team, you will be responsible for developing and implementing sales strategies that meet the evolving needs of our customers.Key Responsibilities:Align with major customers' evolving...
-
Technical Account Liaison
3 days ago
Jeffersonville, United States TCI Technology Consulting Inc Full timeTCI has an immediate need for a Technical Account Liaison in Jeffersonville, IN. This is not a remote opportunity.This position requires US Citizenship or Permanent Residence.SUMMARYThe Technical Account Liaison serves as the primary liaison between the Information Technology team, and both internal and external clients. This role requires a blend of...
-
Technical Account Manager
4 weeks ago
Jeffersonville, United States PharmaCord Full timeOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.We deliver our services through our talented team of benefit specialists, nurses,...
-
Technical Account Manager
1 month ago
Jeffersonville, United States PharmaCord Full timeOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.We deliver our services through our talented team of benefit specialists, nurses,...
-
Entry Level Account Manager
3 weeks ago
Jeffersonville, United States Evolution Concepts Inc Full timeEvolution Concepts, a leading marketing and sales firm in Louisville, is known for its personalized approach to connecting brands with their target audiences and fostering brand loyalty. Through our strategic outreach and effective communication techniques, we engage directly with customers to promote various services and drive significant client revenue. As...
-
Entry Level Account Manager
3 weeks ago
Jeffersonville, United States Evolution Concepts Inc Full timeEvolution Concepts, a leading marketing and sales firm in Louisville, is known for its personalized approach to connecting brands with their target audiences and fostering brand loyalty. Through our strategic outreach and effective communication techniques, we engage directly with customers to promote various services and drive significant client revenue. As...
-
Night Shift Labor and Delivery Staff RN
3 weeks ago
jeffersonville, United States TravelNurseSource Full timeTravelNurseSource is working with Triage Staffing to find a qualified Labor/Delivery RN in Jeffersonville, Indiana, 47129!Pay Information$2,149 per weekAbout The PositionTravel Nursing: Labor and Delivery JeffersonvilleLocation: JeffersonvilleStart Date: 12/1/2024Shift Details: 12H Nights (7:00 PM-7:30...
-
Jeffersonville, United States VocoVision Full timeJob DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.School Occupational Therapist Distance Learning VocoVision has partnered with a school district in Indiana to fill an Occupational Therapist position. Teletherapy has expanded access to occupational therapy services for students across the country. There is no additional...
-
Desktop Support Technician
4 weeks ago
Jeffersonville, United States TEKsystems Full time*Description:* TEKsystems is in need of a Desktop Support Technician for one of our clients based in Jeffersonville, OH. Technical Support: All around support on all devices. a. Provide hands-on technical assistance to end-users for hardware & software. b. Diagnose and troubleshoot problems related to desktops, laptops, peripherals, and mobile devices. c....
-
Fund Specialist
1 week ago
Jeffersonville, United States Insight Global Full timeMust Haves: • College degree preferred with a preference for degrees in business and finance or experience in donor services, philanthropy, or fund management. • Proficiency in Microsoft Office applications, especially Excel. • Demonstrated experience learning and implementing new technologies to their maximum potential, including independent...
-
Fund Specialist
1 week ago
Jeffersonville, United States Insight Global Full timeMust Haves: • College degree preferred with a preference for degrees in business and finance or experience in donor services, philanthropy, or fund management. • Proficiency in Microsoft Office applications, especially Excel. • Demonstrated experience learning and implementing new technologies to their maximum potential, including independent...
-
Schools - Special Education Teacher - Telehealth
1 month ago
Jeffersonville, United States ProCare Therapy Full timeJob DescriptionJob DescriptionMinimum 1+ years special education experience required.VocoVision Teletherapy is on the lookout for virtual special education teachers to join our team in Indiana.We offer flexible hours tailored to your schedule as an independent contractor. You'll receive compensation weekly for guaranteed, additional, and indirect hours,...
-
Maintenance Mechanic
1 month ago
Jeffersonville, United States BelFlex Staffing Full timeJob DescriptionJob DescriptionMaintenance MechanicPOSITION SUMMARY:The Maintenance Mechanic is responsible for maintaining all facilities and production equipment in a safe, efficient and quality conscious manner. The Production Mechanic is responsible for repairs, maintenance and preventative maintenance on all mechanical equipment within the facility in a...
-
Automation Controls Engineer
2 days ago
Jeffersonville, United States voestalpine Roll Forming Corporation Full timeJob DescriptionJob DescriptionA growing manufacturing company in Shelbyville, KY and Jeffersonville, IN - We're seeking an electrical controls engineer to design, develop, troubleshoot, and coordinate all aspects of automation and electrical controls systems relative to our equipment, machinery, and special application tools and fixtures. Someone who...
-
Project Manager
5 months ago
Jeffersonville, United States TCI Technology Consulting Inc Full timeTCI has an immediate need for a Project Manager in Jeffersonville, IN. This is not a Corp2Corp opportunity. This is a 6-month contract opportunity with possible extensions.NOTE: This position requires US Citizenship or Permanent Residence.SUMMARYOur client is seeking a Project Manager to support client launches to completion and ensuring that the scope,...
-
General Maintenance I
4 weeks ago
Jeffersonville, United States Jeff Bank Full timeAbout the Organization Jeff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each...
-
Registered Nurse Weekend Supervisor
6 months ago
Jeffersonville, United States Peach Health Group Full timeGeneral Purpose: Responsible for the independent supervision of the delivery of care to a group of residents in a nursing unit. Assess resident needs, develop individual care plans, administer nursing care, evaluate nursing care, and supervise CNAs and other personnel in the delivery of nursing care. Essential Job Functions: This facility expects their...
-
Retail Associate
4 weeks ago
Jeffersonville, United States Goodwill of Central & Southern Indiana Full timeStarting at $11 per hour!!! The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant,...
-
Program Manager
3 weeks ago
Jeffersonville, United States PharmaCord Full timeOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.We deliver our services through our talented team of benefit specialists, nurses,...
-
Program Manager
2 months ago
Jeffersonville, United States PharmaCord Full timeOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.We deliver our services through our talented team of benefit specialists, nurses,...
-
Program Manager
2 months ago
Jeffersonville, United States PharmaCord Full timeOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.We deliver our services through our talented team of benefit specialists, nurses,...